Reliance Jio continued its growth momentum during the first quarter of FY2026-27, adding 8.9 million net subscribers and expanding its customer base to 533.3 million as of June 30, 2026. The telecom operator also recorded a higher Average Revenue Per User (ARPU) of Rs 215.6, reflecting stronger customer engagement and an improved subscriber mix.
The company’s latest quarterly performance highlights sustained demand for its mobile and broadband services, continued expansion of its 5G network, and healthy growth across digital offerings.
Subscriber Base Continues to Expand
Reliance Jio strengthened its position in the Indian telecom market by ending the June 2026 quarter with 533.3 million subscribers. The company added 8.9 million users during the quarter, following steady customer additions in previous quarters.
The growth was supported by strong demand for Jio’s mobile connectivity, expanding 5G coverage, and increasing adoption of broadband services across urban and rural markets.
At the same time, the operator improved its monthly subscriber churn to 1.6%, indicating better customer retention and improved service quality.
ARPU Rises to Rs 215.6
Jio’s Average Revenue Per User (ARPU) increased to Rs 215.6 per month in Q1 FY27, up from Rs 214 in the previous quarter and Rs 208.8 during the same period last year.
The company attributed the improvement to:
- A healthier subscriber mix.
- Continued migration to higher-value plans.
- Seasonal improvements in customer usage.
Reliance also noted that promotional offers for fixed broadband customers had a temporary impact on ARPU during the quarter.
Revenue Growth Driven by Mobility and Digital Services
Jio Platforms posted another strong financial performance in Q1 FY27.
Key Financial Metrics
- Gross Revenue: Rs 45,961 crore (up 12% YoY)
- Revenue from Operations: Rs 39,173 crore (up 11.8% YoY)
- EBITDA: Rs 20,865 crore (up 15.1% YoY)
- EBITDA Margin: 53.3% (record high)
- Profit After Tax (PAT): Rs 7,764 crore (up 9.2% YoY)
According to Reliance, revenue growth was primarily driven by:
- Continued subscriber additions.
- Organic improvement in ARPU.
- Higher adoption of digital services.
- Expansion in enterprise connectivity solutions.
Mobile Data Usage Continues to Surge
Jio’s network handled 69.4 billion GB of data traffic during the quarter, representing a 26.9% year-on-year increase.
Average monthly data consumption reached 43.7 GB per subscriber, highlighting rising demand for high-speed mobile internet, video streaming, gaming, and cloud applications.
Voice traffic remained stable at 1.52 trillion minutes, demonstrating consistent customer engagement across voice services.
5G Subscriber Base Reaches 285 Million
Reliance Jio continued to lead India’s 5G rollout, with its 5G subscriber base reaching approximately 285 million by the end of June 2026.
Over the past 12 months, the company added nearly 73 million new 5G users.
Reliance also revealed that traffic carried on its 5G network is now approximately 1.5 times higher than traffic on its 4G network, reflecting rapid migration toward next-generation connectivity.
Fixed Broadband Business Maintains Strong Momentum
Jio’s fixed broadband business also recorded impressive growth during the quarter.
The company reported:
- 28.6 million total broadband subscribers
- Around 8.6 million net additions over the past year
- More than 43% market share in the fixed broadband segment
A major contributor to this growth was JioAirFiber, whose subscriber base has now exceeded 14 million.
According to Reliance, its proprietary fixed wireless access (FWA) technology has enabled faster deployments and accelerated broadband expansion across India.
Digital Services Continue to Fuel Growth
Beyond telecom connectivity, Jio Platforms witnessed strong momentum in its digital ecosystem.
Digital services revenue increased by 20% year-on-year, supported by growing demand for:
- Cloud computing solutions
- Content and entertainment platforms
- Internet of Things (IoT) services
- Enterprise-managed services
Meanwhile, connectivity revenue registered an 11% annual increase, reflecting continued strength in the core telecom business.
Higher 5G Investments Impact Costs
While profitability improved, Reliance noted that increased investments in its nationwide 5G rollout pushed operating expenses higher.
During Q1 FY27:
- Finance costs rose 41.6% year-on-year to Rs 2,980 crore.
- Depreciation increased 15.1% to Rs 7,458 crore.
The company said these increases were primarily due to the capitalization of 5G infrastructure and network assets.
Outlook
Reliance Jio’s Q1 FY27 performance reflects sustained growth across its mobility, broadband, enterprise, and digital services businesses. Rising ARPU, expanding 5G adoption, increasing broadband penetration, and record EBITDA margins position the company well for continued long-term growth.
With over 533 million subscribers, nearly 285 million 5G users, and a rapidly expanding fixed broadband footprint, Jio remains one of India’s fastest-growing digital connectivity providers.
